Login: How to Access Your Account Safely

Where to Find the Official Login Page

The most common mistake players make is clicking a link from an ad or social media post that looks like the official site but isn't. To ensure you are on the correct page:

• Check the URL carefully. The operator's official domain is distinct from third-party mirrors. Look for the correct spelling and avoid slight variations like lawpan-login.com or lawpan-app.net unless verified as official mirrors.
• Look for the HTTPS lock icon in your browser address bar. This indicates a secure connection.
• If you are using the mobile app, ensure it was downloaded from the official source or the official website, not a third-party file repository.

Once you are on the correct page, you will see fields for your registered phone number or email and your password.

Step-by-Step Login Process

1. Enter Credentials: Type in the phone number or email address you used during registration. Ensure there are no extra spaces before or after the number.
2. Enter Password: Type your password carefully. If you are using a mobile keyboard, ensure Caps Lock is not accidentally on.
3. Two-Factor Authentication (if available): If the operator offers 2FA, you will receive a code via SMS or email. Enter this code to proceed.
4. Click 'Login': If the details are correct, you will be taken to your dashboard.

If you see an error message, double-check your spelling. If you have tried multiple times and are locked out, wait a few minutes before trying again to avoid triggering a security lock.

Recognizing Phishing and Fake Login Pages

Phishing sites mimic the look of the platform to steal your login details. Here is how to spot a fake:

• URL Mismatch: The official site has a specific domain. If the URL looks different or is a random string, do not enter your password.
• Pop-up Alerts: Fake sites often show urgent pop-ups like 'Your Account Will Be Deleted!' to create panic and rush you into entering details.
• Request for Extra Info: The official login page typically only asks for your phone/email and password. It rarely asks for your ID number or bank details during login.

If you suspect you entered your details on a fake site, change your password immediately on the official website.

Recovering Your Account Access

If you forget your password, use the 'Forgot Password' link on the login page. You will usually receive a reset link or code to your registered phone or email. If you cannot access your phone or email, you will need to contact customer support.

Support Channels:

• Use the in-app chat if you can still log in.
• Contact support via the official website's contact page.
• Provide your registered phone number and any ID details if requested.

Keep your recovery details up to date. If you change your phone number, update it in your account settings as soon as possible.

Security Best Practices for Myanmar Players

To keep your account safe:

• Use a Unique Password: Do not reuse the same password you use for social media or email.
• Enable 2FA: If the operator offers it, turn on two-factor authentication for an extra layer of security.
• Log Out on Shared Devices: If you use a public computer or a friend's phone, always log out when you are done.
• Monitor Account Activity: Regularly check your transaction history for any unauthorized bets or withdrawals.

Remember, the official support team will never ask for your password via chat or email.